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Shipping


All orders are processed in the order they are received. High volume in orders can cause delays in processing and shipping time. Processing is typically 1-2 days but it can take 3 to 5 if order volumes are high. Once processed shipping time is 3-5 days for USA. International Shipping is 7 to 14 days. If the shipping address provided is incorrect and the package is delivered back to our warehouse, you are responsible for a $5 extra shipping fee in order for us to ship it again. CurlBoss is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, You personally must contact the United States Postal Service @ . Any lost, stolen, or damaged packages must be reported as a claim to USPS. Once the package leaves our facility and it is with the mail carrier we are no longer responsible or liable. By placing your order, you acknowledge you have read our policy and that CurlBoss is not responsible for delayed packages or delivery issues by USPS.




Returns


Due to sanitation and safety issues ALL SALES ARE FINAL THERE ARE NO REFUNDS OR EXCHANGES. If you have any issues with your order or if your order is damaged please contact us with photos AFTER contacting USPS and we are happy to find a resolve for the issue.




Allergy Information


Please be advised that the products are handmade in house and may have come in contact with traces of peanuts, tree nuts, soy, eggs, wheat, fish, shellfish, or dairy products. None of our products CONTAIN the allergens listed above. If you need 100% allergen safe products please email us and we can provide a batch to suit your needs.